o If for any reason, the passenger has to be changed from a standard category of yacht, to a superior one, he will not be charged for the upgrade. If the change is from a superior category yacht, to a standard yacht, the passenger will be refunded only the difference between the rates of the two categories. The calculating basis will depend on the total amount paid to TIERRADEFUEGO. In no case will a total refund be allowed. If for any reason, the passenger is located in another yacht of the same category, there will be no refund or claim against TIERRADEFUEGO.
o Once the tour is purchased, the passenger may cancel it up to 60 days before the tour begins. If for any reason the passenger wishes to change the departure date, it may be done up to 30 days before the tour begins.
o If the passenger is not on time at the
airport the day assigned, he will lose the total payment of the tour. If the
flight is missed for reasons beyond the passengers or our control, the passenger
must pay for the transportation required to reach the boat as well as other
expenses that may be required in reaching the objective.
In case of cancellation, suspension, or delay of the flight, TIERRADEFUEGO will
not be responsible for beginning the tour later.
o If the passenger is not able to finish the tour because of illness or other personal reasons, TIERRADEFUEGO will not refund any amount paid by the passenger.
o If for any reason the tour is canceled, the passenger will be refunded based on the amount paid to TIERRADEFUEGO, minus the corresponding administrative expenses. TIERRADEFUEGO will not be responsible for any amount that does not represent the tour itself.
o If for any reason the tour is interrupted and not completed, the proportional part of the remaining days of the cruise will be refunded, based on the amount received by the operator from TIERRADEFUEGO, minus administrative expenses. There will be no total refund unless the tour is totally canceled.
o If for any reason the departure date is changed, the passengers will accept the changed date or be refunded the amount paid to TIERRADEFUEGO, minus administrative expenses.
o TIERRADEFUEGO is not responsible for baggage or other losses at the airport or the boat. Cameras, video equipment, diving equipment, jewelry, traveler checks, cash, or any valuable item should be consigned to the Captain advising him of its value.
o The Captain is permitted to change the route established, if for any reason he considers it is necessary.
o When booking-buying the tour, the passenger accepts that TIERRADEFUEGO is not responsible for any accident that may result in injury, therefore, the passenger will not sue the company. The individual is responsible for having his own insurance for traveling. The purchase of this tour confirms the passenger has his own insurance against accidents, although he does not declare it.
CANCELLATIONS
o Up to 60 days prior to departure, total amount paid will be refunded in full, minus manage charges. 59-30 days prior departure, 50% of the total tour rate will be forfeited. 29 days to the day of departure, the TOTAL tour rate is forfeited.
o If cancellation is due to medical reasons of the passenger, a 50% refund will be made upon receipt of authentic medical documentation, minus administrative charges.
o The purchase and payment for this
tour, means that of all the above clauses described in this contract are accepted
by the passenger.